About Service Direct

How can we simplify a marketing strategy to help the business owner grow their business?

That was the question that started it all for us. Rewind to 2006 – our business begins with a few good clients who needed everything “web”. Before we knew it, we were building lots of websites from scratch and then watching as no one visited because no one was doing the marketing work.

Then of course it become more than just websites, everyone needed to find the right marketing that delivered the correct kind of new visitors or potential customers to our websites. And we quickly discovered that this was an intricate and complicated part of growing a business. Our clients struggled to understand Impressions and Clicks and Audiences and the different ways that marketing works and can be measured.

We consistently heard from our clients that they wished things were easier. That maybe, what if, they only had to pay for all of this Marketing stuff “when my phone rings with an actual interested caller”…?

Ta-Da!! That’s it, how about we make our clients only Pay Per Call?!

Service Direct was born. Well actually, we called ourselves Contractor Marketing Pros back then because we began by focusing on independent home service contractors, but that same concept is still driving us today.

We have been working for over a decade, learning how to identify, convert and deliver new potential customers for our clients. And we’ve stuck with the idea that we can do it all in a easy to understand Pay Per Call model.

Today we serve hundreds of clients in many different industries – from Plumbers to CPAs, Therapists to Fencing companies – we have had the amazing opportunity to grow alongside our clients. Our success has been intricately connected with the successes we’ve built with our clients. We are proud to be here and are excited for what the future looks like as we continue to grow, learn and improve.

The Service Direct Team

Brian Abernethy

Brian Abernethy

Co-Founder, CEO

John Turpin

John Turpin

Co-Founder, CTO

Matt Buchanan

Matt Buchanan

Co-Founder, CGO

Ryan Murphy

Ryan Murphy

Director of Engineering

Rachel Ramsey

Rachel Ramsey

VP of Marketing

Daniel Perlaky

VP of Experience Strategy

Ty Alyea

Ty Alyea

Director of Search Marketing Product

Liam O'Gara portrait, Product Manager at Service Direct

Liam O’Gara

Senior Product Manager

Nim Levy

Nim Levy

Senior Software Engineer

Brian Jones

Senior Software Engineer

Nathan Clark

Nathan Clark

Senior Account Executive

Cheryl Spriggs

Cheryl Spriggs

Customer Support Manager

Alycia Cameron

Alycia Cameron

Quality Assurance & Client Support

Kim Golubski

Kim Golubski

Quality Assurance & Client Support

Amanda Reagan

Amanda Reagan

Quality Assurance

Jennifer Moore

Quality Assurance

Taylor Stafford

Taylor Stafford

Content Strategist

Molly Weybright

Molly Weybright

Content Strategist

Mauro Leos

Mauro Leos

Analyst

Makoto Ehrlich

Makoto Ehrlich

Customer Success and Support Specialist

Ariel Owens

Ariel Owens

Customer Success and Support Specialist

portrait of Yijing Shi, junior software engineer at Service Direct

Yijing Shi

Junior Software Engineer

portrait of Cameron Owen

Cameron Owen

Media Relations Specialist

Jordyn Wasinger portrait, Office Manager at Service Direct

Jordyn Wasinger

Office Manager

Mike Dorsey portrait, Co-Founder and Advisor at Service Direct

Mike Dorsey

Co-Founder, Advisor

photo of Jim Finnigan, advisor at Service Direct

Jim Finnigan

Advisor

Inc. 500 – America’s Fastest-Growing Private Companies
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