Understanding Billable LOCKSMITH Calls
In the Locksmith category, a billable call is defined as a customer actively seeking professional assistance for access control, key creation, or lock repair across automotive, residential, or commercial contexts. The focus is on resolving lockouts, creating new keys, and securing entry points.
We consider requests to be non-billable if they involve restricted proprietary access systems or non-locksmith automotive electronics. Common non-billable examples include programming Apartment Complex Key Fobs (which are typically proprietary to the building management), low-frequency non-vehicle fob reprogramming, and requests specifically for Remote Start installation or repair. Additionally, we do not charge for calls regarding Lug Nut Keys (tire service).
Please note that this list is provided for reference only and is not exhaustive. Criteria may change as our services evolve.
Billable Locksmith Services
We consider the following services to be valid, billable calls for the Locksmith category:
Automotive Services
Services related to vehicle access, ignition, and keys for a wide range of vehicle types.
- Car Key Creation & Programming: Making new car keys, programming vehicle fobs, and cutting VATS keys.
- Ignition & Security: Ignition repair/replacement and immobilizer services.
- Fob Maintenance: Vehicle key fob battery replacement or reprogramming.
- Diverse Vehicle Types: We cover lock and key services for:
- Standard Cars & Trucks
- Semi-Trucks
- Motorcycles, Scooters, & Mopeds
- RVs & Trailers
- 4-Wheelers
- Boats
Residential & Commercial Access
Standard access control for homes and businesses.
- Lock Hardware: Changing locks, re-keying, and general lock installation.
- Key Services: General key copying and duplication.
- Mailboxes: Opening or replacing locks on residential mailboxes.
- Commercial: General locksmith requests for commercial properties and businesses.
Safes & Specialty Locks
Opening or securing specialized locking mechanisms.
- Safes: Opening, repairing, or changing combinations on safes.
- Specialty Items: Unlocking or keying for cedar chests, luggage locks, and heavy-duty padlocks.
For more information about what you can generally expect as a billable or non-billable call from our services, please see Understanding Billable and Non-Billable Phone Call Leads.