Careers at Service Direct

Work With Us!

At Service Direct we work together to provide products and services that we are proud of. If you’re interested in joining us, check out our job openings below.

About Service Direct

Founded in 2006, Service Direct has been the most trusted local lead generation solution for service businesses for over a decade, helping thousands of clients across North America grow by generating high-quality, exclusive leads that turn into new customers.

Combining expertise in hyperlocal advertising with proven lead management technologies, Service Direct offers targeted and customized lead generation with pay per lead pricing that provides a cost-effective, transparent, and low-risk way to get new customers.

Based in Austin, Texas, Service Direct is a Google Premier Partner and has been recognized on the Inc. 5000 list of the fastest-growing private companies in the country for 5 consecutive years.

Read more about Service Direct.

Service Direct staff at axe throwing

Our Vision

Our vision is to help local service businesses thrive in an ever-changing marketplace.

Our Mission

Our mission is to build human-enabled, smart technologies that help local service business achieve their goals.

Our Values

We Value People

We are a people business. Our employees are our greatest strength. We treat all people with courtesy, dignity and respect.

We Are Transparent

We strive for integrity and transparency in all of our actions. We believe in honest business practices for ourselves and the companies we work with.

We Embrace Change

We embrace a culture of change, ideas and innovation. We pursue self-development, improve processes and identify areas for improvement.

We Are Client Centric

We are empathetic to the challenges of small businesses. We strive to put ourselves in the shoes of our clients everyday, and make decisions in their best interest.

We Problem Solve

We believe problems or challenges are only a chance to learn and innovate. We are lean, nimble and resourceful, and encourage a culture of ‘figuring things out’.

We Communicate

We believe in open and honest communication with each other and our clients. We believe in knowledge sharing and leveraging our collective genius for the greater good.

Perks & Benefits

There are many benefits to working at Service Direct but the most popular is our flexible working schedule and Open PTO Policy. We tend not to care as much when or where you get the work done, as long as you get it done. We’re lucky to be able to offer this to our employees, however it can come with some challenges if abused. That’s why our hiring process is strict, and critical to keeping our culture intact.

Benefits

  • Medical, Dental & Vision
  • Open PTO Policy
  • Certification Offerings
  • Career & Professional Development

Some Perks

  • Casual Attire (we are in South Austin after all!)
  • Fully Stock Fridge (all you can eat snacks)
  • Weekly Catered Lunch
  • All You Can Drink La Croix
  • Mimosa Fridays
  • Monthly Company Events

More Perks

  • Pet Friendly
  • Dedicated Office Parking
  • Standing Desks
  • Group Sports & Fitness
  • Community Building & Volunteering
  • Remote Work Days (After 6 months)

Current Open Positions

Marketing Operations Specialist

We are looking for a Marketing Operations Specialist to join our growing team. In this position you would own and execute bottom-of-funnel roadmap and deliver actionable insights that contribute to business growth and KPI goals. 

You will also help define, implement, and manage key remarketing operations, including lead management, database management, segmentation, email campaigns, as well as working with other marketing team members to build, scale and optimize social media and display remarketing campaigns.

If this sounds good to you, then follow the link below to apply.

Search Marketing Specialist

We are seeking a team member that has experience and passion for performance optimization. Ideally, you have 1-2 years of experience with paid search, and as a Search Marketing Specialist, you would responsible for implementing and optimizing search marketing campaigns that connect our clients (a wide range of service providers) with service seekers.

This position requires someone that is task-oriented and has great time management skills. You love having busy days, completing tasks, and feel fulfilled at the end of your day knowing you accomplished those things set out for you.

Customer Service Representative

We are looking to expand our Support Team with the addition of enthusiastic and motivated Client Support Representatives.

As our new Client Support Representative you will be asked to answer inbound phone calls, close support tickets, attend meetings, and play a big role in the successful launch of our new products.

An ideal candidate is a motivated do-er, a team player, and a hard worker. You will interact with clients to provide and process information in response to inquiries, concerns and requests about products and services.

Office Manager

We are seeking a smart, hard working Office Manager to oversee the general administrative function, facility and activities for our team and office. In this role, you would be responsible for keeping our office running smoothly and overseeing administrative support.

This position requires excellent interpersonal skills, ability to multitask in a fast-paced environment, capacity to act independently and the judgement to ask for help when necessary


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